Who we are
This website is run by Flame Throwers LLC, a wood-fired pizza business based in Othello, Washington (“Flame Throwers,” “we,” “us”). This policy covers this website and the information you share with us when you call, text or email us.
Information we collect
On this website: the site has no sign-up, no account, no contact form and no online checkout, so we do not ask you to enter personal information here. Like almost every website, the server that hosts it automatically records basic technical details for each visit, such as your IP address, browser type, the page requested and the time. These logs are used to keep the site running and secure.
When you contact us: if you call, text or email us to place an order or ask a question, we receive what you choose to share, such as your name, phone number, email address and order details.
Information you should not send us
Please do not send card numbers, bank details, passwords, government ID numbers or health information by email or text. We do not need them to answer your questions.
How we use information
- To prepare and hand off your order and answer your questions.
- To contact you about an order you placed, such as a timing change.
- To keep the website working, secure and free of abuse.
- To meet our legal, tax and accounting obligations.
We do not use your information for advertising, and we do not send marketing messages unless you ask us to.
Cookies, analytics and third parties
This website does not use advertising cookies, tracking pixels or analytics tools, and it does not load third-party trackers. Our fonts, images and video are served from our own host. If we ever add analytics or similar tools, we will update this policy first.
How we share information
We do not sell or rent your personal information. We share it only with providers that help us run the business (for example, our phone, email and website hosting services), or when the law requires it.
How long we keep information
We keep messages and order details only as long as needed to serve you and to meet legal or accounting requirements. Server logs are kept for a limited time and then deleted.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it, subject to records we are legally required to keep. To make a request, contact us using the details below. We may need to confirm it is really you before acting on the request, and we will respond within a reasonable time.
Children’s privacy
This website is meant for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.
How we protect information
We use reasonable safeguards, including encrypted HTTPS connections for this website. Read more on our Security page.
Visitors outside the United States
This website is operated in the United States, and information is processed in the United States.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.
Contact us
Questions about this page? Reach Flame Throwers LLC:
- Phone: 509-913-2693
- Email: FlamethrowersLLC@gmail.com
- Location: Othello, WA